add plus minus playbutton playbutton cross arrow-left arrow-right arrow-bottom cart dropdown-arrow next previous heart search tick amazon-payment amex bitcoin cirrus diners-club discover dk dogecoin facebook fancy forbrugsforeningen apple-pay google-plus instagram interact jcb litecoin maestrooo mastercard paypal pinterest stripe tumblr twitter vimeo rss visa youtube lock video-play

From Us To You: Happy Thanksgiving! Enjoy 20% Savings + FREE SHIPPING

Privacy Policy


Here we describe the privacy practices for our devices, applications, software, websites, APIs, products, and services (the “Services”). You will learn about the data we collect, how we use it, the controls we give you over your information, and the measures we take to keep it safe.

Information you provide us

Account information

Some information is required to create an account on our Services, such as your name, email address, password, date of birth, gender, height, weight, and in some cases your mobile telephone number. This is the only information you have to provide to create an account with us. You may also choose to provide other types of information, such as a profile photo and country information.

Additional information

To help improve your experience or enable certain features of the Services, you may choose to provide us with additional information, such as weight, sleep or alarm.

If you contact us or participate in a survey, contest, or promotion, we collect the information you submit such as your name, contact information, and message.

Information from third-part services

If you choose to connect your account on our Services to your account on another service, we may receive information from the other service. For example, if you connect to Facebook or Wechat, we may receive information like your name, profile picture, age range, language, email address, and friend list. You may also choose to grant us access to your exercise or activity data from another service. You can stop sharing the information from the other service with us by removing our access to that other service.

Payment and card information

If you purchase LunaR merchandise on our website, you provide your payment information, including your name, credit or debit card number, card expiration date, CVV code, and billing address. We do not store this payment information. We store your shipping address to fulfil your order. Note that third-party payment processors may retain this information in accordance with their own privacy policies and terms.

Information we receive from your use of our services

Device information

Your device collects data to estimate a variety of metrics like the number of steps you take, your distance traveled, calories burned, weight, heart rate, sleep stages, active minutes, and location. The data collected varies depending on which device you use. When your device syncs with our applications or software, data recorded on your device is transferred from your device to our servers.

Location information

The Services include features that use precise location data, including GPS signals, device sensors, Wi-Fi access points, and cell tower IDs. We collect this type of data if you grant us access to your location. You can always remove our access using your mobile device settings. We may also derive your approximate location from your IP address.

Usage information

When you access or use our Services, we receive certain usage data. This includes information about your interaction with the Services, for example, when you view or search content, install applications or software, create or log into your account, pair your device to your account, or open or interact with an application on your LunaR device.

We also collect data about the devices and computers you use to access the Services, including IP addresses, browser type, language, operating system, LunaR or mobile device information (including device and application identifiers), the referring web page, pages visited, location (depending on the permissions you have granted us), and cookie information.

Health and other special categories of personal data

To the extent that information we collect is health data or another special category of personal data subject to the European Union’s General Data Protection Regulation (“GDPR”), we ask for your explicit consent to process the data. We obtain this consent separately when you take actions leading to our obtaining the data, for example, when you pair your device to your account, grant us access to your exercise or activity data from another service. You can use your account settings and tools to withdraw your consent at any time, including by stopping use of a feature, removing our access to a third-party service, unpairing your device, or deleting your data or your account.

How we use information

We use the information we collect for the following purposes.

Provide and maintain the services

Using the information we collect, we are able to deliver the Services to you and honor our Terms of Service contract with you.

Improve, personalise, and develop the services

We use the information we collect to improve and personalise the Services and to develop new ones. For example, we use the information to troubleshoot and protect against errors; perform data analysis and testing; conduct research and surveys; and develop new features and Services.

When you allow us to collect precise location information, we use that information to provide and improve features of the Services such as recording where a workout took place or mapping an activity.

We also use your information to make inferences and show you more relevant content. Here are some examples:

Information like your height, weight, gender, and age allows us to improve the accuracy of your daily exercise and activity statistics like the number of calories you burned and the distance you traveled.

Based on your sleep data, we may make inferences about your sleeping patterns and provide you with customized insights to help you improve your sleep.

We may personalize exercise and activity goals for you based on the goals you previously set and your historical exercise or activity data.

Communicate with you

We use your information when needed to send you Service notifications and respond to you when you contact us. We also use your information to promote new features or products that we think you would be interested in. You can control marketing communications and most Service notifications by using your notification preferences in account settings or via the “Unsubscribe” link in an email.

Promote Safety and security

We use the information we collect to promote the safety and security of the Services, our users, and other parties. For example, we may use the information to authenticate users, facilitate secure payments, protect against fraud and abuse, respond to a legal request or claim, conduct audits, and enforce our terms and policies.

We use cookies and similar technologies for the purposes described above. For more information, please read our Cookie Use statement.

For personal data subject to the GDPR, we rely on several legal bases to process the data. These include when you have given your consent, which you may withdraw at any time using your account settings and other tools; when the processing is necessary to perform a contract with you, like the Terms of Service; and our legitimate business interests, such as in improving, personalizing, and developing the Services, marketing new features or products that may be of interest, and promoting safety and security as described above.

How information is shared

We do not share your personal information except in the limited circumstances described below.

For external Processing

We transfer information to our corporate affiliates, service providers, and other partners who process it for us, based on our instructions, and in compliance with this policy and any other appropriate confidentiality and security measures. These partners provide us with services globally, including for customer support, information technology, payments, sales, marketing, data analysis, research, and surveys.

For legal reasons or to prevent harm

We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Services or the physical safety of any person.

Please note: Our policy is to notify you of legal process seeking access to your information, such as search warrants, court orders, or subpoenas, unless we are prohibited by law from doing so. In cases where a court order specifies a non-disclosure period, we provide delayed notice after the expiration of the non-disclosure period. Exceptions to our notice policy include exigent or counterproductive circumstances, for example, when there is an emergency involving a danger of death or serious physical injury to a person.

We may share non-personal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual. We may disclose such information publicly and to third parties, for example, in public reports about exercise and activity, to partners under agreement with us, or as part of the community benchmarking information we provide to users of our subscription services.

If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and give affected users notice before transferring any personal information to a new entity.

Your rights to access and control your personal data

We give you account settings and tools to access and control your personal data, as described below, regardless of where you live. If you live in the European Economic Area, United Kingdom, and Switzerland (the “Designated Countries”), you have a number of legal rights with respect to your information, which your account settings and tools allow you to exercise, as outlined below.

Accessing and Exporting Data

By logging into your account, you can access much of your personal information, including your dashboard with your daily exercise and activity statistics. Using your account settings, you can also download information in a commonly used file format, including data about your activities and sleep.

Editing and Deleting Data

Your account settings let you change and delete your personal information. For instance, you can edit or delete the profile data you provide and delete your account if you wish.

If you choose to delete your account, please note that while most of your information will be deleted within 30 days, it may take up to 90 days to delete all of your information, like the data recorded by your LunaR device and other data stored in our backup systems. This is due to the size and complexity of the systems we use to store data. We may also preserve data for legal reasons or to prevent harm, including as described in the How Information Is Shared section.

Objecting to Data Use

We give you account settings and tools to control our data use. For example, using your notification settings, you can limit the notifications you receive from us; and under your application settings, you can revoke the access of third-party applications that you previously connected to your LunaR account. You can also use the LunaR application to unpair your device from your account at any time.

If you live in a Designated Country, in certain circumstances, you can object to our processing of your information based on our legitimate interests, including as described in the How We Use Information section. You have a general right to object to the use of your information for direct marketing purposes. Please see your notification settings to control our marketing communications to you about our products. Please also review our Cookie Use statement for your options to control how we and our partners use cookies and similar technologies for advertising.

Restricting or Limiting Data Use

In addition to the various controls that we offer, if you reside in a Designated Country, you can seek to restrict our processing of your data in certain circumstances. Please note that you can always delete your account at any time.

If you need further assistance regarding your rights, please contact our Data Protection Officer at support@lunar-smartwatch.com, and we will consider your request in accordance with applicable laws. If you reside in a Designated Country, you also have a right to lodge a complaint with your local data protection authority, our lead supervisory authority, whose contact information is available here.

Data retention

We keep your account information, like your name, email address, and password, for as long as your account is in existence because we need it to operate your account. In some cases, when you give us information for a feature of the Services, we delete the data after it is no longer needed for the feature. 

For instance, when you provide your contact list for finding friends on the Services, we delete the list after it is used for adding contacts as friends. We keep other information, like your exercise or activity data, until you use your account settings or tools to delete the data or your account because we use this data to provide you with your personal statistics and other aspects of the Services.

We also keep information about you and your use of the Services for as long as necessary for our legitimate business interests, for legal reasons, and to prevent harm, including as described in the How We Use Information and How Information Is Shared sections.

Analytics and advertising services provided by others

We work with partners who provide us with analytics and advertising services. This includes helping us understand how users interact with the Services, serving ads on our behalf across the internet, and measuring the performance of those ads. These companies may use cookies and similar technologies to collect information about your interactions with the Services and other websites and applications. To learn more and about your privacy choices, please read our Cookie Use statement.

Our policies for children

Persons under the age of 13, or any higher minimum age in the jurisdiction where that person resides, are not permitted to create accounts unless their parent has consented in accordance with applicable law. If we learn that we have collected the personal information of a child under the relevant minimum age without parental consent, we will take steps to delete the information as soon as possible. Parents who believe that their child has submitted personal information to us and would like to have it deleted may contact us at support@lunar-smartwatch.com.

Information security

We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. This includes using Transport Layer Security (“TLS”) to encrypt many of our Services. No method of transmitting or storing data is completely secure, however. If you have a security-related concern, please contact support@lunar-smartwatch.com.

Cookies

Like many services, we use cookies, pixels, local storage, and software development kits (“SDKs”) to remember things about you so that we can provide you with a better experience.

  • Cookies are small data files stored on your browser or device. They may be served by the entity that operates the website you are visiting (“first-party cookies”) or by other companies (“third-party cookies”).
  • For example, we partner with third-party analytics providers, like Google, which set cookies when you visit our websites. This helps us understand how you are using our Services so that we can improve them.
  • Pixels are small images on a web page or in an email. Pixels collect information about your browser or device and can set cookies.
  • Local storage allows data to be stored locally on your browser or device and includes HTML5 local storage and browser cache.
  • SDKs are blocks of code provided by our partners that may be installed in our mobile applications. SDKs help us understand how you interact with our mobile applications and collect certain information about the device and network you use to access the application.

Our use of these technologies

Below are the ways that we and our partners use these technologies on our Services.

CATEGORY OF USE

PURPOSE OF THE USE

Preferences

To help us remember your settings and preferences, like your preferred language or the country you are in, so that we can provide you with a more personalized experience.

Authentication and Security

To log you into the Services; enable us to show you your account data; and help us keep your data and the Services safe and secure.

Service Features and Performance

To provide you with functionality and optimize the performance of the Services.

For example, to keep track of products you add to your shopping cart on www.lunar-smartwatch.com; allow you to share information from LunaR with social networking services like Facebook or Twitter; and improve our website’s load speed and performance.

Analytics and Research

To help us understand how you are using the Services so that we can make them better, faster, and safer.

Advertising

To enable our partners to serve ads for our products and services; deliver relevant ads to people who may be interested in them on other services; measure the performance of ads; and opt you out of receiving interest-based ads if that is your choice.

Your Choices

You have a number of options to control or limit how we and our partners use cookies and similar technologies, including for advertising.

  • Although most browsers and devices accept cookies by default, their settings usually allow you to clear or decline cookies. If you disable cookies, however, some of the features of our Services may not function properly.
  • To prevent your data from being used by Google Analytics, you can install Google’s opt-out browser add-on.
  • For information on how our advertising partners allow you to opt out of receiving ads based on your web browsing history, please visit http://optout.aboutads.info/.
  • To opt out of ads on Facebook, Pinterest, or Google that are targeted to your interests, use your Facebook, Pinterest, or Google Ads settings.

Check your mobile device for settings that control ads based on your interactions with the applications on your device. For example, on your iOS device, enable the “Limit Ad Tracking” setting, and on your Android device, enable the “Opt out of Ads Personalization” setting.

Cookie-list

Session Cookies

COOKIE

NAME

FIRST OR THIRD PARTY COOKIE

PURPOSE AND CHOICES

Google Analytics

_gat

First Party

Used for web analytics provided to us by Google Analytics. The cookies distinguish site visitors and store website traffic information, like timestamps for site entry and exit, how visitors reached the site, and the number of times the visitor has been to the site.   If you wish to disable Google Analytics on your browser, please visit the Google Analytics Opt-out.

Shopify

_s

First Party

Shopify Analytics

Shopify

_shopify_s

First Party

Shopify Analytics

Shopify

_shopify_sa_p

First Party

Shopify analytics relating to marketing & referrals

Shopify

_shopify_sa_t

First Party

Shopify analytics relating to marketing & referrals

Stored Cookies

COOKIE

NAME

FIRST OR THIRD PARTY COOKIE

PURPOSE AND CHOICES

Facebook

fr

Third Party

Used to customize ads for our products. Facebook delivers the ads across its services. 

To opt out of ads on Facebook that are targeted to your interests, use your Facebook settings.

Google Analytics

_ga

First Party

Used for web analytics provided to us by Google Analytics. The cookies distinguish site visitors and store website traffic information, like timestamps for site entry and exit, how visitors reached the site, and the number of times the visitor has been to the site.   If you wish to disable Google Analytics on your browser, please visit the Google Analytics Opt-out.

Google Analytics

_gid

First Party

Shopify

_landing_page

First Party

Track Landing Pages

Shopify

_orig_referrer

First Party

Track Landing Pages

Shopify

_shopify_fs

First Party

Shopify Analytics

Shopify

_shopify_y

First Party

Shopify Analytics

Shopify

_y

First Party

Shopify Analytics

Shopify

cart_sig

First Party

Used in connection with Checkout

Shopify

secure_customer_sig

First Party

Used in connection with customer login

Security Cookies

COOKIE

NAME

FIRST OR THIRD PARTY COOKIE

PURPOSE AND CHOICES

Cloudflare

__cfduid

First Party

Used for security features provided to us by Cloudflare. Allows us to distinguish trusted users from malicious ones.

Changes to this policy

We will notify you before we make material changes to this policy and give you an opportunity to review the revised policy before deciding if you would like to continue to use the Services. You can review previous versions of the policy in our archive.

Who we are and how to contact us

You may contact us at support@lunar-smartwatch.com or at our mailing address below.

MED USA LIMITED
LunaR Smartwatch
240 S Garfield Ave Ste A
Monterey Park, CA 91754
U.S.A

 

This policy was last updated on 11/07/2018

 

Other Links