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Return and Refund Policy


What should I do if I discover a fault with the item(s) I have received?
Please send email to support@lunar-smartwatch.com with pictures of the defect within 14 days upon receipt of your item(s). Our staff will work with you to guarantee your satisfaction.

Who will bear the shipping cost?
Please note that customers are responsible for shipping cost involved for returning items.

Who will bear the shipping cost for product repair?
Please note that customers are responsible for shipping cost involved for returning items to us for repair. We will arrange shipping the product back to you after repair and be responsible for the shipping cost involved.

Still not getting your answers? Email us anytime at support@lunar-smartwatch.com.