Shipping & Delivery
Do you ship internationally?
Yes, We do offer worldwide shipping!
How long does shipping normally take?
Our experience is that the shipping from our warehouse to the final destination takes between 6~9 working days, depending on country and customs. Once shipped out, you will automatically receive a notification from us with a tracking number.
Please note that LunaR Earth is currently on pre-sale.
Please note delivery time is not guaranteed. The above are estimated time and does not include the processing time of the Customs in the destination country. In some cases the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.
Please also allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing / delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.
Who will bear import taxes and duties?
Some countries may require import tax, duties and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged to you by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.
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