Official LunaR Store Solar-powered smartwatches
Overhead flat-lay of a translucent smartwatch on a pale linen backdrop, soft daylight, muted green tones

Customer Support

Find answers, troubleshooting guides, and FAQs for your LunaR smartwatch and the companion app.

Browse popular help topics below. Each article explains a specific setting, behaviour, or troubleshooting step for the LunaR smartwatch and its mobile app.

Modified Tue, 6 Feb, 2018 at 12:10 PM

Android Location / GPS

Location is necessary, but GPS is not. Choose High accuracy or Battery saving mode. LunaR uses the mobile network, not GPS, to access location.

Modified Tue, 23 Jan, 2018 at 2:20 PM

Do Not Disturb Mode

Even in "do not disturb" mode, your phone still receives notifications silently, so the LunaR app can still "read" them. Turn off the watch BT by long-pressing (2 secs) the right button if you prefer no vibration.

Bluetooth pairing

Bluetooth Connection Issues

If the Android LunaR app keeps searching but cannot connect (while the watch appears in the phone's BT settings), reset the connection and re-pair the watch from within the app.

Account & login

App Login Benefits

Logging in syncs your activity data across devices and unlocks personalised features in the LunaR companion app.

Need more help?

Open a new support ticket, check the status of an existing one, or reach the LunaR team directly.

Email: support@lunar-smartwatch.com

Solar powered smartwatches represent a thoughtful shift in how wearable technology fits into everyday life. Rather than relying on nightly charging routines, a transparent solar panel works with ambient light to harvest energy throughout the day, translating even modest exposure into stored power. The result is a watch that feels more self sustaining, supporting continuous wear without the interruptions that traditional rechargeable devices demand. For users who value simplicity, that quiet independence from outlets and cables can redefine the relationship between person and device, turning a wrist worn accessory into something closer to a reliable companion that simply keeps going as long as the sun, or a well lit room, is present.

The transparent solar smartwatch concept is grounded in the idea that function and form can coexist without compromise. A clear face allows the embedded solar array to sit visibly within the design, turning what would otherwise be hidden engineering into part of the visual identity. This openness reinforces the product story, showing how light passes through the surface and is converted into usable energy. Combined with classic watch proportions, the approach feels both modern and familiar, suggesting that innovation does not have to abandon the timeless appeal of a traditional timepiece in order to deliver meaningful, real world utility for daily wear.

Beyond energy harvesting, a smartwatch in this category typically focuses on the essentials of connected living. Notifications, activity tracking, and glanceable information are presented through subtle vibration patterns and integrated app experiences, so the wearer can stay informed without constantly reaching for a phone. The design philosophy favors restraint over excess, offering the kind of features that fit naturally into a routine rather than demanding attention. By concentrating on meaningful interactions and dependable performance, the watch becomes a tool for staying present, aware, and on schedule, rather than another screen competing for focus throughout the day.

Crafted from fine raw materials and assembled with careful attention to each component, this kind of watch is built to be worn daily with confidence. The combination of a solar panel, vibration feedback, and app integration is designed and developed in house under exacting standards, ensuring that every element works together smoothly. With minimal maintenance requirements and a battery life supported by regular light exposure, ownership feels refreshingly uncomplicated. The overall experience reflects a belief that wearables should simplify life, offering dependable timekeeping and quiet connectivity in a form that feels both considered and enduring.

Contact LunaR Support

For warranty questions, shipping updates, or product guidance, write to support@lunar-smartwatch.com.